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Refund and Returns Policy

Refund and Returns Policy

Pure Hub will fully refund or replace any goods purchased if they are found to be damaged or spoiled.
Products must be sent back within 7 days from original receipt of goods
Your proof of purchase / order information must also be included in the return.
This is how you can return an item:

  1. Take a picture of the item/items that are damaged or faulty and need to be returned
  2. E-mail us at to request a return, attach pictures of the product as well.
  3. Send the item back to us in its original packaging and seal intact to Pure Hub address.
  4. We will send you a coupon of the same amount as your returning item.
  5. You will need to pay any applicable shipping charges for the re-shipment.